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Third Party Portfolio

Angela Dowden
Updated

The Third Party Portfolio table is the primary place to manage third parties, request data, view third party shares, and view request and share status across the portfolio. It consists of two tabs, a Requests/Shares tab and a Relationships tab. 

Table of Contents

  • Terminology
  • Requests/Shares Tab
  • Relationships Tab
  • Common Features

Terminology

Request A customer has asked a third party from their portfolio for data. 
Share A third party has proactively provided data to a customer from their portfolio. 
Assessment A type of request or share that provides access to assessment data for the specified framework. Optionally includes access to metrics. 
Document A type of request or share that provides access to all documents a third party has available. Access is only provided for 28 days from request/share approval. 
Validation A type of request or share that provides access to validation data for all frameworks that the customer can access 
Pending A status indicating the request or share has been created but it has not yet been Approved or Denied. 
Approved A status indicating that the company which received the request or share has approved access, but there are still outstanding actions required for the request or share contents to be available. 
Denied A status indicating that the company which received the request or share has denied access. It will remain in this state unless the company which received the request or share approves it.
Delivered A status indicating that the request or share was previously approved, and its contents are now available to the customer. 
Canceled A status indicating that the request or share was terminated prior to the delivery of its contents. Please note that canceled requests and shares are not displayed in the portfolio. 
Revoked A status indicating that access to the request or share was removed after the delivery of its contents to a customer. Customers that previously had access to its contents will no longer be able to access it. 
Archived A status indicating that the request or share was previously delivered, and since then a new request or share has been created of the same type. Customers still have access to the previously delivered data.

 

 

Requests/Shares Tab

The Requests/Shares tab on the Third Party Portfolio provides a list of all the requests and shares (excluding those with a status of canceled) for the customer across all third parties in their portfolio. Customers can request data from third parties, authorize third party shares, and see the status of all requests and shares.  

Quick Filters/Aggregate Chips 

Select one or more chips at the top of the portfolio for easy filtering. To clear the filters, simply click on the 'X'. Ex: To easily see all outstanding requests, select ‘Outstanding’ and ‘Requests’.

  • Outstanding  - Requests and shares in a Pending or Approved Status (Still require authorization or actions on the request to be completed) 

  • Completed – Requests and shares in a Delivered or Archived Status (The customer currently has access to the data in these requests) 

  • Requests - Request types (assessment request, validation request, document request)
  • Shares - Share types (assessment share, validation share, document share)

  • No Request or Share – Active relationships with third parties without an open request or share 

Columns 

  • Company  

    • The name and domain (URL) of the third party associated with the request or share in this row. 

    • Clicking on the company name will route the user to the first tab of the Company Profile page. 

    • This column is sorted in ascending order by default on the load of the page. 

  • Created Date  

    • The date that the request or share was created. 

  • Type  

    • The type of request or share. 

    • Possible values are:  

      • Assessment Request – Framework Name is included and ‘(with Metrics)”, if applicable 

      • Document Request 

      • Validation Request 

      • Assessment Share - Framework Name is included and ‘(with Metrics)”, if applicable 

      • Document Share 

      • Validation Share 

  • Status  

    • The current state of the request or share 

    • Possible values are:  

      • Pending 

      • Approved 

      • Delivered 

      • Archived 

      • Denied 

      • Revoked 

  • Action  

    • One or more buttons that can be used to act on the request or share. 

    • Possible values are:  

      • Request – Available if a request or share does not exist for this the third party (excludes Canceled) 

      • Approve – Available for a Pending share or a share that was previously Denied 

      • Deny - Available for a Pending share or a share that was previously Approved but not yet Delivered 

      • Cancel – Available for a Pending, Approved, or denied request only. A request that has been Delivered, Archived, or Revoked cannot be Canceled. 

  • Additional Actions  

    • Displays two icons 

    • When clicked, the first icon opens the side navigation menu with request/share details 

    • When clicked, the second icon enables the user to request data from the third party in this row. When clicked, this icon takes the user to the Request Data Form. 

Business Logic 

  • Assessment Request 

    • Only one open (Pending, Approved, or Denied) assessment request can exist at a given time. If a new assessment request is placed on a third party with an open assessment request, the existing assessment request will automatically be canceled and replaced with the new assessment request.  

    • If a new request is placed on a third party with a Delivered assessment request, the Delivered request will automatically be moved to a status of Archived (Customer still has access to data) and the new request will be in a Pending status. 

  • Validation Request 

    • An assessment request must always be placed to request validation 

    • Only one open (Pending, Approved, or Denied) validation request can exist at a given time. If a new validation request is placed on a third party with an open validation request, the existing validation request will automatically be canceled and replaced with the new validation request.  

    • If a new request is placed on a third party with a Delivered validation request, the Delivered request will automatically be moved to a status of Archived (Customer still has access to data) and the new request will be in a Pending status. 

    • If an assessment request has an associated validation request and the assessment request is Canceled, the associated validation request will also be Canceled. 

    • If an assessment request has an associated validation request and the assessment request is Revoked, the associated validation request will also be Revoked. 

  • Assessment Share 

    • Only one open (Pending, Approved, or Denied) assessment share can exist at a given time. If a new assessment share is initiated by a third party with an open assessment share, the existing assessment share will automatically be canceled and replaced with the new assessment share.  

    • If a new share is initiated by a third party with a Delivered assessment share, the Delivered share will automatically be moved to a status of Archived (Customer still has access to data) and the new share will be in a Pending status. 

  • Validation Share 

    • An assessment share must be initiated to share validation 

    • Only one open (Pending, Approved, or Denied) validation share can exist at a given time. If a new validation share is initiated by a third party with an open validation share, the existing validation share will automatically be canceled and replaced with the new validation share.  

    • If a new share is initiated by a third party with a Delivered validation share, the Delivered share will automatically be moved to a status of Archived (Customer still has access to data) and the new share will be in a Pending status. 

    • If an assessment share has an associated validation share and the assessment share is Canceled, the associated validation share will also be Canceled. 

    • If an assessment share has an associated validation share and the assessment share is Revoked, the associated validation share will also be Revoked. 

  • Document Request/Share 

    • Only one open (Pending, Approved, or Denied) document request or share can exist at a given time. If a new document request or share is created for a third party with an open document request or share, the existing document request or share will automatically be canceled and replaced with the new document request or share. 

    • Once a document request or share is Approved, the customer will have access to all documents for the third party for 28 days. At that point, the status will automatically be set to Revoked and the customer will no longer have access to the documents.

Relationships Tab

The Relationships tab on the Third Party Portfolio displays one row for each third party of the customer. Customers can manage their third parties in their portfolio on this tab by adding a third party to their portfolio or archiving a third party relationship. It also provides a summary view of active requests/shares and customers can request data from third parties. The table is defaulted to filter to ‘Active’ relationships only. 

Quick Filters/Aggregate Chips 

Select one or both chips at the top of the portfolio for easy filtering. 

  • Active – Total number of active relationships. Selected by default. 
 

  • Archived – Total number of archived relationships 

 
 

Columns 

  • Company  

    • The name and domain (URL) of the third party  

    • Clicking on the company name will route the user to the first tab of the Company Profile page. 

    • This column is sorted in ascending order by default on the load of the page. 

  • Status  

    • The status of the customer/third party relationship. 

    • Possible values are:  

      • Active 

      • Archived 

      • Hidden by default and must be toggled on by selecting the ‘Columns’ button at the top of the table. 

      • Filtered by default to show only active relationships. 

  • Relationship Start  

    • The date the third party was added to the Third Party Portfolio 

    • Hidden by default and must be toggled on by selecting the ‘Columns’ button at the top of the table. 

  • Initial Share/Request Date  

    • The date of the first request/share for this relationship. This does not include ‘Canceled’ requests. 

    • Hidden by default and must be toggled on by selecting the ‘Columns’ button at the top of the table. 

  • Latest Share/Request Date  

    • The date of the most recently created request/share for this relationship. This does not include ‘Canceled’ Requests 

  • Active Share/Request Type  

    • A list of requests or shares that are outstanding, require an action by the user (e.g. in a state of either Pending or Approved). This list is unique and shows only Assessment, Document, and Validation.  

  • Tags  

    • All tags assigned to this relationship. 

  • Additional Actions  

    • Displays three icons.  

    • When clicked, the first icon takes the user to the Relationship tab of the Customer Profile Page where relationship data about this third party can be updated. 

    • When clicked, the second icon enables the user to request data from the third party in this row. When clicked, this icon takes the user to the Request Data Form. 

    • When clicked, the third icon enables the user to archive their relationship with the third party in this row. When clicked, a modal is presented warning the user that archiving the relationship will cancel all requests for the third party 

    • Note: All data will need to requested from third party again if at a later date the customer decides to ‘Unarchive’ the third party. 

    • The third icon also enables a user to unarchive a relationship with the third party in this row. When clicked, the third party will be ‘Active’ in the Customer Portfolio

Common Features

  • Search  

    • Search for a third party by company name or domain (URL) 

  • Add Company  

    • When clicked, the user will be navigated to the company search. A user has the option to select an existing company in the Exchange and add to their Third Party Portfolio or add a new company to the Exchange and add to their Third Party Portfolio. Once a company is added to the Third Party Portfolio, the customer will have the option to request data from the third party. 

  • Columns  

    • Enables the user to show or hide columns in the table 

  • Filters  

    • Quick filters (chips at top of portfolio) provide easy filtering for the most common use cases. When selected, the 'Filters' are automatically populated. 

    • The ‘Filters’ option in the table provides the ability to filter on one or many columns in the table.  If a table has filters applied, a number indicator is present on the filter icon indicating the number of filters. 

    • Individual columns can also be filtered by clicking on the ellipsis and selecting ‘Filter’ on the individual column header 

  • Density 

    • Changes the density of the row display on the table 

  • Export  

    • Downloads the Third Party Portfolio Requests/Shares table into Excel and includes only what the user can see. If the table is filtered, sorted, or columns are hidden, the export will reflect those changes and only show the number of rows shown on the page. It is not a download of the entire portfolio across pages. 

  • Sort  

    • All columns on table can be sorted in ascending or descending order by clicking on the column header 

  • Pagination 

    • Both pages are defaulted to 50 rows per page with the option to show 10, 25, or 100 rows per page 

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