Table of contents
How do I submit my initial evidence for validation?
- Log into the platform at https://portal.cybergrx.com/login
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On the Questionnaire Dashboard
navigate to the review and submit page either by clicking into your validation request and clicking review and submit
Or by clicking review and submit within the GRX Risk Controls section -
Within the review and submit page near the bottom, click the blue submit for Assessor Review button
- A window will pop up. If you have uploaded evidence and have attached them to particular controls, simply click submit with validation to confirm the submission.
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If you have uploaded evidence documents but did not link them to any particular controls you will need to click the check box acknowledging you are aware you have not attached any evidence. Click the blue submit with validation button to confirm and submit the assessment answers.
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The final submission notifies our assessor team, and they will review the evidence provided. You will have the ability to continue uploading documents after doing so. However once under review, the 'ready for validation' checkbox will be disabled until the validation round is completed.Note: Our validation process allows two rounds. Once the assessor has completed the initial validation round you will receive an email notification informing you of this so you can begin follow-up evidence collection. It is possible that you will successfully validate all controls in the initial round. If this occurs you will alternatively receive an email notifying you that validation is complete and results are now available
What if I can't upload evidence documentation but can participate in a web conference?
- If you prefer to proceed with a Web Conference instead of uploading evidence, you can still submit your assessment. On the Review and Submit page, click the blue submit with validation button. Check the box acknowledging that you have not attached any evidence, then click the submit for validation button to confirm. This will notify our Assessor team, who will reach out to you directly to schedule a Web Conference. If there are any controls not validated in the first round, the assessor will schedule a second web conference to wrap up any remaining controls.
How do I submit evidence for my second round of Validation?
- It's Easy! Simply follow the same steps as the initial evidence submission. Any controls not validated in the final round will show as 'unable to validate'.
- Upon completion of the Assessor review of the additional evidence documents submitted you will be notified by email that validation is complete and you may now access the results. Validation results can be viewed within the Risk Navigator feature on the "Risk Profile" tab on your Company Profile Page.